Client Background
During the peak of the COVID-19 pandemic, commercial property became largely vacant as tenants transitioned to remote work and offices temporarily shut down. Over time, the empty building attracted unauthorized encampment activity, creating ongoing safety, sanitation, and operational concerns.
As businesses began reopening, the property management company discovered the extent of the issue and reached out to Safeguard Security Services Inc. for a long-term security solution.
The Problem
The property management company faced several challenges:
- Unauthorized encampment on the premises
- Repeated calls to law enforcement with only short-term results
- Property damage and rising maintenance costs
- Tenant safety concerns and declining occupancy
- Difficulty attracting new tenants due to the condition of the property
While law enforcement temporarily cleared the site, activity resumed shortly after officers left. The property required consistent, on-site security, not one-time intervention.
Our Solution
After assessing the property and understanding the client’s goals, Safeguard implemented a
phased security plan tailored to stabilize the site and support long-term occupancy.
Phase 1: Immediate Stabilization
A full-time armed security officer was deployed for the first month to establish control, deter unauthorized activity, and secure the property during its most vulnerable period.
Phase 2: Ongoing Presence
Once conditions improved, coverage transitioned to a full-time unarmed security officer for the following two months to maintain visibility and prevent re-encampment.
Phase 3: Long-Term Maintenance
After the initial three months, services were adjusted to:
- One unarmed security officer during business hours (9:00 AM – 5:00 PM)
- Two nightly patrols to deter break-ins and unauthorized access
This approach allowed the client to maintain security while managing long-term costs effectively.
The Results
- Unauthorized encampment activity was fully eliminated
- Tenants reported increased confidence and safety
- Building occupancy increased from 70% to 95% within three months
- The property regained stability and became viable for new tenants
Outcome
✔ Encampment activity stopped
✔ Tenant confidence restored
✔ Occupancy significantly increased
✔ Scalable, long-term security plan established